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Refunds & Returns

If you have any questions or need help with our designs please leave us a message here.

Please be aware that designs that are purchased online must also be returned online.

 

Shipping:

We expect that your products will be delivered within 3 working days, however they make take up to 7 working days.

 

Returns Policy:

If you want to return the items you must do so within 30 days from date of purchase. Items purchased more than 30 days ago can not be returned. This does not affect your statutory rights.

To be eligible for a return, your item must be unused and in the same condition that you received it.  It must also be in the original packaging.

 

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Once your return is  approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Sale items:

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

International Returns:

For international returns please follow the above procedure.